RITBA warns customers of fake E-ZPass emails

(AP Photo/Daniel Hulshizer)

PROVIDENCE, R.I. (WPRI) – If you get an email that appears to be from E-ZPass asking you to pay an unpaid toll, look closely before you act.

The Rhode Island Turnpike and Bridge Association (RITBA) is warning state travelers of a worldwide scheme that has been recently circulating the internet. It works like this:

  • Customers receive an email that claims to be from E-ZPass
  • The email tells customers, ‘You have not paid for driving on a toll road; please service your debt.”
  • To pay the debt, the email asks customers to open a link.
  • That link opens customers’ computers to viruses and allows schemers access into their personal information.

RITBA officials told Call 12 for Action that their preferred method of notifying past-due travelers is in fact by email; however, RITBA said it asks customers to go to its Jamestown office in person to pay.

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