PROVIDENCE, R.I. (WPRI) — Thousands of people are waiting for their monthly supplemental security income payments from the state.
It’s just the latest issue affecting Rhode Islanders following the state’s launch of its new Benefits Eligibility System. Eyewitness News first reported the issue on Saturday.
More than 3,000 payments were delayed in the form of both checks and direct deposits. A spokesperson for the office of health and human services says the processing errors have been fixed and everyone should have their money by Tuesday.
These payments total $39.92 for every individual and are paid monthly to approximately 33,000 individuals throughout the state. There is a separate payment that supplements the larger federal Social Security benefit that all eligible Rhode Islanders received.
Communications Director Ashley G. O’Shea tells Eyewitness News:
“The majority of State Supplemental SSI recipients received their checks or direct deposits on or before October 1st. However, approximately 3,200 payments were delayed this weekend, including about 1,900 direct deposits that were impacted by a separate processing error that was identified this morning and resolved by 9:00 a.m. We have received confirmation that these payments should be deposited into recipients’ accounts by tomorrow. The remaining 1,300 payments were checks that were mailed Saturday via Priority Mail, which should be received today or tomorrow. We remain focused on minimizing any inconvenience for our customers.”