RI Division of Taxation to upgrade computer systems


PROVIDENCE, R.I. (WPRI) — The Rhode Island Division of Taxation has announced that they will begin the third phase of their computer system upgrade.

According to a news release, the conversion phase will take place between November 7 and November 14.

The Division stated that they will remain open to the public during the entire process.

Some services will be unavailable, though, said the Division of Taxation. They will be unable to issue letters of good standing, release license and registration blocks, and to check taxpayer account balances.

“We are moving to a new, agency-wide computer system that will eventually save everyone time and give taxpayers and tax practitioners more tools and improved online access,” said Acting Tax Administrator Neena S. Savage. “To get to that point, we must change over the old system to the new system. But to keep disruption to a minimum, we are doing the changeover gradually, in stages over time.”

The new system is known as the State Tax Administration and Revenue System, or STAARS. The Division credits a $25-million appropriation that was approved in 2012 by the R.I. General Assembly for the upgrade.

Please note that that Division will be closed on November 8 for Election Day and November 11 for Veteran’s Day.

All services will resume on November 15. For more information, visit the RI Division of Taxation’s website.