RI’s not alone: 6 other states say HP didn’t deliver

RI DMV HQ

PROVIDENCE, R.I. (WPRI) — A day after Rhode Island announced it’s suing computer giant Hewlett Packard Enterprise for failing to complete a multi-million dollar upgrade to the state’s aging DMV computer system, Eyewitness News has learned the state isn’t the company’s only unsatisfied customer.

During our search through documents, we’ve learned Michigan filed a similar lawsuit against HP just last year. In fact, according to Michigan’s secretary of state, Michigan and five other states have cut ties or taken legal action against the company.

In Michigan’s case, the state said HP failed to deliver on a 10-year-old, $49 million contract to upgrade the secretary of state’s computer systems.

RELATED: RI sues HP over DMV computer system »

While that litigation is still pending, Michigan Secretary of State Ruth Johnson said in a statement, “We are now looking for a vendor to do what HP could not do: Deliver.”

Reports show California, Minnesota, New Jersey, New Mexico, and Vermont all cut ties with HP after the states said the company never completed their DMV computer system upgrades. Vermont even recouped more than $8 million through a settlement with HP back in 2012.

In Rhode Island’s case, HP has said it has met all of its contractual obligations and that the state isn’t holding up its end of the bargain. Despite threats to walk off the job, HP workers at the DMV did report to work Wednesday.

Also on Wednesday, the governor’s office announced the state and HP have been ordered into mediation talks by R.I. Superior Court Judge Michael Silverstein in the wake of the newly filed lawsuit. Mediation is scheduled to begin Thursday and will be led by retired R.I. Supreme Court Chief Justice Frank Williams.

In the meantime, Eyewitness News reached out to HP about the other cases in other states, but as of Wednesday evening, we had not received a response.