UHIP data conversion reveals citizens’ personal information

PROVIDENCE, R.I. (WPRI) — Due to a problem converting data in the course of migrating to the Unified Healthcare Infrastructure Project, personal information may have been accidentally disclosed in tax forms the state sent out, the R.I. Executive Office of Health and Human Services said Monday.

The personal information was contained in 1095-B tax forms that the state is required to send as a Medicaid provider, the office said. A representative for EOHHS said Monday afternoon they’re reaching out directly to the approximately 1,100 customers affected and sending out corrected tax forms.

It’s the latest in a string of glitches with UHIP – including the revelation Feb. 24 of some 3,000 HealthSource RI customers receiving 1095-A forms with the wrong amounts of federal assistance listed, meaning some people may have to re-file their taxes. The state of Rhode Island has sued the vendor, Deloitte, and has stopped all payments to them until the system is fixed and completed.

About three-quarters of the 1095-B forms with errors list an incorrect member of the household as the “Medicaid Head of Household,” state spokeswoman Sophie O’Connell in a statement. A smaller percentage of the forms incorrectly list a current or non-Medicaid household member as the “Medicaid Head of Household.”

Names, dates of birth, and the last four digits of their Social Security Numbers were listed on the forms sent out, she said.

That information was inaccurate and will be corrected in new forms being distributed, according to O’Connell. The error was caught before all the 1095-B forms were printed, so some residents haven’t received a form yet; they’ll get them when the corrected forms are mailed.

“At this time, we are unaware of any misuse of personal information,” O’Connell said. Still, the state will pay for a year of credit monitoring because of the information that was released, and information about that will be mailed out separately.

Anyone with questions can call the Department of Human Services (DHS) at (855) 697-4347.

The department apologized for the error, adding: “Security is important to us, and we will continue to take every possible measure to ensure personal information is protected.

“The state expects Deloitte to cover any expenses related to this error,” O’Connell said.