PROVIDENCE, R.I. (WPRI) — The Fire + Ice location in downtown Providence has closed its doors for good.
The restaurant at Providence Place, open for 17 years, had been shut down for several days because of a problem with its air conditioning.
In a statement, the owners and management said they worked to find the most cost-effective and timely solution, but ultimately learned it would take two to three months to receive the specific parts needed to get the system back up and running. Plus, they found other means of cooling would not be effective due to the size of the restaurant and height of its ceilings.
Rather than leave guests unsatisfied and force employees to work in unpleasant conditions, company officials said they decided to close the location permanently.
Eyewitness News spoke to one family about the closure Tuesday night. The Jones family drove from New London, Connecticut for their son’s eighth birthday. They wanted to celebrate at Fire + Ice.
“It’s always been our go-to place,” Darien Jones said. “The guys were cool because they always flipped the food and did cool tricks.”
The Fire + Ice team thanked the city of Providence and surrounding communities for their patronage.
The company’s website lists three other locations that remain open, one in Boston and two in California.