Customers seeking answers after apparent closure of North Smithfield venue

NORTH SMITHFIELD, R.I. (WPRI) — The R.I. Attorney General’s office is investigating the apparent closure of a restaurant and banquet facility in North Smithfield.

The Pines Restaurant’s phone line is no longer in service and the establishment’s Facebook page has been disabled.

Amy Kempe, a spokesperson for the AG’s office, said the consumer protection unit has received two written complaints about the Pines Restaurant.

“The case has been assigned to one of our consumer protection investigators,” Kempe said in an email.

One bride told Call 12 for Action she paid a $300 deposit for a wedding next October. She said she has not been able to reach anyone to request a refund.

When reached by phone, the attorney who represents the owners of the restaurant said he was unaware of the closure.

According to business filings, the Pines Restaurant was sold to David Healey and Ronald Constantineau in 2012.

The owners of Savini’s Pomodoro in Woonsocket said they found out about the closure of the Pines Restaurant late last week.

“It’s a restaurant desert up here so when you hear something of that magnitude, of a place that big, the tremors hit and reach fast and far,” Savini’s co-owner Matt Moylan said.

“When the owner [of the Pines] reached out to us, we knew it was serious,” he added. “They asked for our cooperative relationship to do something for them.”

Savini’s has booked 12 parties in December, an additional five in 2018 for events that were originally scheduled to take place at the Pines. The phone calls are still coming.

“Your heart went out to those who had events booked, especially weddings,” Charlene Morin, the event coordinator at Savini’s said. “The brides are coming in and they’re in tears. We tried to honor each date that these people had. So far, so good!”